Senior Technical Product Manager

Role Specifications

The Verification squad sits at the heart of SumUp's ability to operate across 37 markets. We own the systems that determine whether a merchant's identity is verified, whether that verification meets the regulatory bar in every market we operate in, and whether the decisions made along the way are auditable and defensible. This isn't a coordination role — it's a high-ownership position where you'll set the product direction for a domain that is legally complex, strategically important, and actively transforming. If you want to own something that genuinely matters — where your decisions shape compliance outcomes, merchant experience, and platform capability simultaneously — this is that role. What you'll do Define and lead the product strategy for the verification platform, sequencing compliance obligations, platform modernisation, and merchant experience improvements with clear intent Own the regulatory surface across multiple markets — monitoring evolving KYC/KYB, AML, and eIDAS requirements and converting them into structured, buildable scope before they become blockers Make the hard calls where UX and backend decisions conflict, holding coherence across the full product surface and owning the outcome when trade-offs are required Run lean, autonomous discovery — synthesising user research, data signals, and regulatory guidance into decision-ready artefacts independently Co-lead the squad alongside a strong Engineering Manager, driving platform modernisation and reducing technical debt deliberately You'll be great for this role if Proven experience as a product manager in a regulated fintech or financial services environment, with direct ownership of KYC, KYB, or identity verification products across multiple markets Strong ability to manage complex, multi-stakeholder environments — including Legal, AML, Compliance, Risk, and Operations — negotiating scope with credibility and care, and holding the line when it matters Technical depth to interrogate backend architecture decisions, API design trade-offs, and third-party vendor capabilities, and to make coherent product calls across the full stack Data fluency: comfortable defining metrics, interrogating dashboards, and using quantitative signals to inform prioritisation and planning Track record of arriving at planning conversations with evidence-backed proposals and the organisational confidence to defend them Why you should join SumUp 🌍 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our modern Sofia office. This involves an office-first setup 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced 🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success 📚 A dedicated annual L&D budget of €2000 and 10 paid days of educational

Stack & Technologies